Category Archives: After-Sale Problems

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22Dec/14

How to install navigation apps(like Waze, Sygic) to pumpkin android 4.4 kitkat like SKU: KD-C0224?

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Mohamad said: Installed the unit today. Yes it is using android KitKat KD-C0224. However when I try to install Waze or Papago it gives error message like “sd card not installed’ or “not enough memory”. How can install these apps to SD card? I really need your help. As I tried as to what you said still the same problem (Picture 1) where you can see GPS SD was inserted. The other thing notice there is no 8GB nandflash see Picture 2. I suspected this causes the conflict. How to factory reset this unit? All navigation apps only cannot be installed. Please advise urgently

Pix1 Pix2

Solution: If you want to factory reset the unit, please backup your important things. Please open the settings and find the factory data reset to reset it. I advice you download the waze and sygic apps on you computer, then put it in the SD card and insert into the GPS card slot to install it.

backup factory data reset

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13Dec/14

How to upgrade your pumpkin android head unit from 4.2 to 4.4 kitkat? (or flash your head unit)

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Recently, some friends of us said: I saw that the new devices have Android 4.4. you can update it? or Can this device be upgraded to later versions of Android as they become available? How?

My answer is : If you purchased from us and your car stereo is android system,yes it can be updated to android 4.4 (Kitkat).

First of all, please back up your important files before update it.

Example (for KD dual-core series):

Please download and get the update file from https://mega.co.nz/#!YUFUXBYQ!sBLzETgn10tcpeFG5675RE295rSy4a18aZ2FJucPkWk  It can fit dual-core head units which the SKU start from KD like this one : KD-C0224. Then copy the file you get to an empty sd card(notes: without folder), (If you get a package from the link,please unzip it first )

After that please turn off the unit and insert the sd card to the GPS slot,  turn on the unit again to update.

20150511_112338

 

 

This https://mega.co.nz/#!JYc3GBpa!pb0UVJj3ggpdWNLGJetZCUrSbZSzme6Tscc62rRnuEU is specially for the quad-cord product  KD-C0234 , KD-C1122

This link https://mega.nz/#!wYE2zAAb!lfohDALwx2gWRnJ7Jp9eiuVOI7qEQMTZZ7siX6W8JuI is for the Android product that SKU start from GS to update android 4.4,it can be used to update like this one SKU: GS-C0219.

This link https://mega.co.nz/#!0Y8UHLDR!UCJ_4shRet8TaN9wmI7qMqBQcaWxQGburPNKZAHIseE is for the Android product that SKU start from JY to update android 4.4,it can be used to update like this one  SKU: JY-C0227. ( resolution 800*400)

This link https://mega.nz/#!8YEVVC4a!4TXxrr3cya4Q63GkrLyvJ46PuclpJy_fnELglwJdlZE is for the Android product that SKU start from JY to update android 4.4 , it can be used to update like this one SKU: JY-C0344. (resolution 1024*600)
And here’s the video instruction for updating

Any assistance, please contact me any time by autopumpkin@gmail.com

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13Dec/14

How to connect car stereo external amplifier?

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This is Jack quesions:
I am looking at your Pumpkin 6.95 Inch Pure Android 4.4 kitkat head unit Two / Double Din Universal Car DVD Player(s)  My question is about connecting external amplifiers, do these units support external amps.  I do not see amp pre-outs like I see on other units.

So how to connect external amplifier?
This unit can support the connecting external amplifiers, you need to find the audio wires in the audio/Video cable,
connect the adaptor red and white wires like the pic to show,
then use the adaptor connect your amplifiers,
and you connect amp wire in the Audio cable to your amplifiers.

audio video cable

connect the amplifier
Any questions please feel free to let me know by autopumpkin@gmail.com

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